Credit & Collections Officer
Excel Travel is looking for a motivated and detail-oriented Credit & Collections Officer to join our team in Cairo.
- Responsible for the supervision of credit accountants and provide leadership and guidance
- Evaluate effectiveness of current collection procedures, suggesting alternatives ensuring collections processes are effective and cost efficient
- Responsible for enhancing accuracy of Accounts Receivables reconciliation
- Responsible for of implementing overdue balances collection plan
- Investigating ongoing customer complaints concerning billing and works on complaints with designated departments.
- Contribute to the implementation of Credit Limits project and ensure that the credit limits are effectively monitored and applied
- Create and review collection reports to ascertain status of collections and balances outstanding
- Responsible for handling directly his own portfolio of important customers.
- Report to the credit manager any cases that need his interference
- Follow up the status of aging report
- Follow up with the receivable officer the status closed files and the delivery of invoices to credit accountants.
* Bachelor’s degree in Finance, Accounting, or Business Administration
* 2–3 years of experience in Credit & Collections
* Hands-on experience in collections, customer follow-up, account reconciliation, and invoicing
* Strong communication, analytical, and coordination skills
* Excellent organizational skills with the ability to manage multiple priorities and meet deadlines