Careers

Handling client requests and fulfilling their expectations with a good behavioral and communicational skills beside selling existing and new products at very competitive service that satisfy our customers and attract new customers.

• Looking after the business development of Corporate Clients.
• Cross selling and enhancing the business relationships with the key person.
• Handling new sales referrals.
• Implement New Accounts.
• Interfering in Financial Issues with the clients and recovering bad debts.
• Building and maintaining profitable, long-term relationships with key customers.
• Act as point of contact for complaints, concerns and escalate issues as appropriate.
• Resolving customer complaints quickly and efficiently, after addressing them properly.
• Keeping customers updated on the latest products to increase sales.
• Collaborate with internal teams (e.g., sales, finance, senior management) to address customers’ needs.
• Following up with the operation teams and the work process to ensure SLA is met.
• Generate and monitor weekly and monthly production reports.
• Schedule regular meetings with customers to ensure they are satisfied.
• Ensure both the company and clients adhere to contract terms.
• Work with Global Brand that manages the company to set SLA for the global clients and make sure that the SLA is met.
• Other duties as Excel Travel management may be decided.

• Bachelor’s Degree from a reputable university.
• 6 to 8 years’ experience.
• Excellent Customer Service.
• Excellent Presentation Skills.
• Excellent in English is a must.
• Basic Sales Skills.
• Good Communication skills.
• Excellent in Microsoft office (Excel, Word, PowerPoint).
• Time Management Skills.
• Problem Solving.
• Negotiation Skills.
• Stress Management Skills.