Senior Travel Counselor
- Ensure that superior customer service is provided at all times and all quality checks are verified prior to travel documents delivery and best pricing options
- Very special professional, handling for top executives of the accounts
- Act as a Consultant to the corporate client.
- implementation of perfect PNR as per Excel standards.
- implementation of Company profile and Traveler profile
- Promote & actively sell all outgoing & domestic packages.
- distribution of airline news letter to all customers
- Awareness of visa requirements
- Knowledge of airline rules, to avoid ADM.
- Follow up internal policies (sundry transactions, HR instructions , pending )
- Coaching juniors’ staff
Construct multi sectors itineraries using cost saving fare option.
- Travel industry experience and knowledge,
- Results driven and customer focused
- Communicate effectively, both verbally and writing.
- Fluent ticketing and visa process .
- Comprehensive PC skills.
- V.G English in speaking and writing
- Minimum 4 years
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Minimum 4 years